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Terms & Conditions

 

Effective Date: March 22, 2026

These Terms & Conditions (“Terms”) govern your use of the Innova Heating & Cooling website and services. By accessing our website or scheduling service, you agree to these Terms.

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1. Services

 

Innova Heating & Cooling provides residential HVAC services, including but not limited to:

  • Repairs

  • Installation

  • Maintenance

  • System replacement

 

All services are subject to availability and may vary based on location and system conditions.

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2. Estimates & Pricing

 

  • Estimates provided are based on the information available at the time of assessment.

  • Final pricing may vary depending on system condition, required parts, or unforeseen issues.

  • We will communicate any significant changes before proceeding with additional work.

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3. Scheduling & Appointments

 

  • Appointment times are scheduled within agreed time windows and may be subject to delays due to traffic, prior jobs, or emergencies.

  • We will make reasonable efforts to arrive on time and notify you of any changes.

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4. Payments

 

  • Payment is due upon completion of services unless otherwise agreed in writing.

  • We may accept multiple forms of payment, including cash, check, or card.

  • Late or unpaid balances may result in additional fees or service delays.

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5. Cancellations & Rescheduling

 

  • We request reasonable notice for cancellations or rescheduling.

  • Repeated last-minute cancellations may result in limited scheduling availability.

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6. Warranties & Workmanship

 

  • We stand behind our workmanship and will address issues related to service quality within a reasonable timeframe.

  • Manufacturer warranties apply to parts and equipment where applicable.

  • Warranty coverage does not apply to misuse, lack of maintenance, or pre-existing system issues outside the scope of work performed.

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7. Limitation of Liability

 

To the fullest extent permitted by law, Innova Heating & Cooling shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Pre-existing system failures or conditions

  • Delays caused by factors outside our control

 

Our total liability is limited to the value of the services provided.

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8. Property Access & Safety

 

  • You agree to provide safe and reasonable access to the service area.

  • We are not responsible for delays or inability to complete work due to unsafe conditions, restricted access, or environmental hazards.

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9. Website Use

 

By using our website, you agree not to:

  • Use the site for unlawful purposes

  • Attempt to disrupt or interfere with website functionality

  • Copy or reuse content without permission

 

All content on this website is the property of Innova Heating & Cooling.

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10. Third-Party Services

 

We may use third-party tools or platforms (e.g., scheduling or communication systems). We are not responsible for the policies or practices of these third parties.

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11. Changes to Terms

 

We may update these Terms at any time. Updates will be posted on this page with a revised effective date.

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12. Governing Law

 

These Terms are governed by the laws of the State of Oregon.

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13. Contact Information

 

If you have questions about these Terms, please contact:

Innova Heating & Cooling

Address:
933 NW 25th Ave
Portland, OR 97210
Phone: (503) 495-3355
Email: service@innovabuilder.com

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